Why attend?
Managing the movement and parking of vehicles is vital to ensuring the health and vitality of towns and cities. This means that parking and traffic management teams are an essential service.
Traffic and parking management teams across the UK are delivering services that meet key policy aims such as improving road safety, reduce traffic congestion, deliver cleaner air, improve accessibility for people disabilities, and support both residents and businesses.
The parking sector is exploring how it can improve its service delivery by adopting a range of digital approaches that enhance how they manage their operations – such as digital Road Traffic Orders and the National Parking Platform – and the way in engage with the public via apps, websites and in-car systems.
Traffic + Parking is a forum in which parking and traffic management professionals from both the public and private sectors can gather to discuss the operational issues that really matter to them, and also learn about the latest policy, legislative and technology developments from leaders in the field.
Themes for discussion include...
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Moving traffic regulation and enforcement
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Parking payment policy and technology
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Digitisation of parking services
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The role of big and open data
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Electric vehicle charging
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Appeals and representations
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Kerbside management
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Clean air schemes
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School streets
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Residential parking
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Consultation and public engagement
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Blue Badges and accessible parking
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Cycle, e-bike and e-scooter parking
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Road user charging and workplace parking levies
Who you will meet
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Local authority parking managers
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Private sector parking contractors
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Traffic managers
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Road safety specialists
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Motoring organisations
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Logistics and delivery organisations
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Car club operators
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Transport consultants
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Debt recovery agents
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Uniform suppliers
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Parking equipment and technology suppliers
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Payment processing specialists
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IT companies
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App developers
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Technologists
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Town centre managers
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Urban regeneration experts
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Signs and lines specialists
Conference programme
Please note that the agenda is currently being programmed. Updates to follow.
09:00
Registration
Tea & coffee served in the Pioneer Room
09:45
Traffic and parking trends
Traffic and parking teams keep our world moving. They manage schemes that improve road safety, reduce traffic congestion, deliver cleaner air and support local economies. This session shines a spotlight on innovative thinking and shares best practice.
Welcome and introduction
Anjna Patel MBE, Chair, British Parking Association
Keynote: Moving traffic and parking regulation forward
The PATROL Joint Committee represents over 300 local authorities in England (outside London) and Wales. In a keynote address PATROL will discuss:
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the importance of local authorities engaging with communities and stakeholders in order to gain consent for parking enforcement, the regulation of moving traffic regulations and implementation of clean air schemes
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research on the case for increasing the cost of penalty charge notices (PCNs) outside London.
Laura Padden, Director, PATROL (Parking and Traffic Regulation Outside London)
Parking appeals: Sharing knowledge
A first look at an innovative project aiming to create a website bringing together key case reports on appeals cases heard by the Traffic Penalty Tribunal, London Tribunals and the Transport Appeals Service for Scotland.
Caroline Hamilton, Chief Adjudicator, Traffic Penalty Tribunal
Parking is a public service
Hackney Council has created a new Parking Enforcement Team. The service had been outsourced for over 20 years, but has been taken in-house. The council’s team has now taken responsibility for both front line and back office functions. It covers kerbside and off-street parking, moving traffic and bus lane restrictions, and tackles abandoned and untaxed vehicles.
Michael Wiktorko, Service Area Manager, Parking Enforcement, London Borough of Hackney
Q&A
10:45
The Blue Badge scheme: Delivering accessible parking
The Blue Badge scheme is a lifeline for people who depend on cars as a means of accessing town centres and essential services. This panel will explore ways of improving accessible parking provision and tackling problems such as fraud and misuse of Blue Badges.
Introduction: Paul Slowey, Founder, BBFI
The Park Access scheme
Park Access is a brand new accreditation that aims to become recognised throughout the whole of the UK for accessible and inclusive parking and electric vehicle charging facilities. Park Access will enable everyone, regardless of their accessibility needs, to identify car parks and facilities, such as EV chargepoints, that they can use with ease.
Graham Footer, Chief Executive, Disabled Motoring UK, and Sara Fisher, Head of Operations and Business Development, British Parking Association
The Blue Badge Day of Action
On Friday 26 May 2023, over 80 parking authorities across Britain came together to work collectively on a National Blue Badge Enforcement Day of Action. The day was organised, coordinated and led by Lambeth, with the support of London Councils.
Tom Gallagher, Parking Investigations and Highway Enforcement Manager, London Borough of Lambeth
Using technology to tackle Blue Badge fraud
Haringey Council has developed the virtual Resident Blue Badge Holder Permit to allow holders to park in non-dedicated parking bays, residential, shared use and pay-by-phone parking bays. Meanwhile, a new Blue Badge Checker is used by the Compliance and Process Investigation and civil enforcement officers to undertake Blue Badge operations around the north London borough.
Joanne Lewis, Parking Process Investigation Manager, London Borough of Haringey
Q&A
11:30
Morning break
Tea & coffee served in the Pioneer Room
12:00
Delivering smarter parking
Insights from trend-setting teams who are working to deliver efficient and effective parking facilities, traffic management measures, clean air schemes and electric vehicle infrastructure.
Introduction: Mark Moran, Editor, Parking Review
Fairer parking: The EV hierarchy scheme
While electric vehicles mostly have less environmental impact than petrol and diesel vehicles, they nevertheless cause pollution through the release of tiny particulates from the brakes and tyres. EVs also contribute to congestion and take up road space. Islington Council has thus introduced UK’s first multi-band parking permit scheme for EVs with the aim of cutting private car ownership and encouraging active travel.
Rubena Hafizi, Assistant Director, Parking Services, London Borough of Islington, and Christian Constantinides, Managing Director, Smart Transport Hub
Mapping the street: Digitising Traffic Regulation Orders
Kent County Council has worked in partnerships with its districts to create a system of standard Traffic Regulation Orders (TROs) written within a digital programme which displays all traffic restrictions in a web and map-based format accessible to both the public and borough civil enforcement teams.
Alexis Newport, Head of Traffic Order Consultancy Services, Buchanan Order Management, and Robin Chantrill-Smith, Senior Parking & Traffic Regulation Officer, Kent County Council
Directing parking enforcement in real-time
The Dispatch system provides civil enforcement with real-time intelligence gathered by mobile ANPR units directly to their handheld device, identifying vehicles parked in contravention and displaying a mapped location for immediate follow-up.
Nigel Coltman, General Manager, Egis
Creating efficiencies with parking software
How parking companies and local authorities can use technology to save time and stop revenue leakage through technology.
Flo Ermeje, Account Manager, Unity5
The Known Vehicle List: Creating solutions that meet local needs
Fair and effective implementation of traffic regulation by local authorities and their partners can deliver safer streets, healthier neighbourhoods and accessible town centres. Local authorities are implementing a range of area-wide road management schemes, including 20mph Zones, School Streets, Low Traffic Neighbourhoods and Zero Emission Zones. This presentation draws on the implementation ground-breaking initiatives being undertaken in Oxfordshire.
Dean Fennell-Connell, Sales Director, UK Parking and Public Safety, Conduent Transportation
Constructing consultation data that can inform decision making and design
Consultations on changes to car parking are notoriously challenging and sensitive, with consultation data often the subject of great debate among officers, members, and the public alike. This presentation will be taking a look at how using and presenting consultation data to ensure it plays a key role in evidence-based decision making on parking projects and policies. Focusing specifically on Controlled Parking Zones (CPZ), Project Centre will share how it is increasing CPZ consultation response rates, and explore how using data dashboards not only to support better decision-making, but also help plan and accelerate the roll-out of CPZ programmes.
Steph Bortoli, Head of Communications and Engagement, Project Centre
Using AI to answer PCN queries
Cost-cutting means PCN helplines have almost disappeared, depriving 2 million disadvantaged adults – those with low digital or literacy skills – of their only source of help. But now there’s a solution. Voice Master is an AI PCN helpline that handles PCN calls and advises callers like an expert human, ensuring that everyone – whatever their digital or literacy skills – can access the help they need.
Jason Barbour, Founder and Managing Director, Barbour Logic
Q&A
13:30
Lunch
Networking lunch served in the Pioneer Room
14:30
The Big Debate: Part 1
The Plan for Drivers
Introduction: Ollie Miller, Technical Director, WSP
The UK government’s new Plan for Drivers seeks to re-shape the way in which traffic and parking policies are implemented and managed at a local level. The Plan for Drivers sets out to improve the experience of driving and services by delivering:
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smoother journeys
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stopping unfair enforcement
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making parking easier
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cracking down on inconsiderate driving
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helping the transition to zero emission driving.
Transport Secretary Mark Harper hopes to achieve these aims by curbing the blanket imposition of measures such as 20mph zones and low traffic neighbourhoods. The Plan for Drivers also supports the provision of electric vehicle charging infrastructure and wants to make it easier for drivers to pay for parking by rolling out the National Parking Platform.
Keynote: A new perspective on parking policies
The government has set out its plan. We also take a first look at a set of positive policies for planning and managing parking developed by consultancy Parking Perspectives for the Transport Planning Society (TPS).
Andrew Potter, Director, Parking Perspectives
The panel
A discussion on the Plan for Drivers featuring:
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Dan Hubert, Founder and Chief Executive Officer, AppyWay
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Nick Lester-Davis, Consultant
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Anjna Patel MBE, Chair, British Parking Association
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Andrew Potter, Director, Parking Perspectives
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Rob Shoebridge, Traffic and Transportation Group Manager, Derby City Council
Afternoon Break
Tea & coffee served in the Pioneer Room
15:30
The Big Debate: Part 2
Delivering the National Parking Platform
The Department for Transport has funded a pilot called the National Parking Platform (NPP) since 2021. Starting in Manchester, and now spreading to further areas, the NPP provides a hub linking together parking sites with multiple parking apps. This allows drivers paying for parking to use their choice of app, rather than whatever app the local council has signed an exclusive contract with..
Overview: Delivering the NPP
The National Parking Platform pilot has tested the concept live in various local authorities and with a number of payment service providers. The government’s Plan for Drivers states that the NPP will be rolled out nationwide by autumn 2024.What do local authorities and the parking sector need to do next?
Keith Williams, Director, Parking Matters
Opening up the parking market
The NPP provides the foundation for an open market which allows multiple phone parking providers to operate alongside each other. This will encourage competition and enable motorists to choose their preferred parking app. However, research by the Local Government Information Unit (LGIU) identified significant gaps in understanding about the new model. How can this situation be changed?
Peter O’Driscoll, Managing Director, RingGo
The panel
A discussion about the NPP as a way of delivering better payment transactions and other parking services:
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Dan Hubert, Founder and Chief Executive Officer, AppyWay
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Ken Prior, Head of Parking, Liverpool City Council
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Paul Moorby OBE, Co-founder and Chief Executive Officer, Chipside
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Peter O’Driscoll, Managing Director, RingGo
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Keith Williams, Director, Parking Matters
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Alan Wood, Chief Executive, National Persistent Evader Database (NPED)
Q&A
Closing thoughts: The road ahead
Refections on the afternoon's discussions and some thoughts on how transport, driving and parking will evolve.
Paul Moray OBE, Co-founder and Chief Executive Officer, Chipside
16:30
Networking reception
Drinks served at the bar.
17:30
Conference close
Speaker biographies
Please note that the agenda is currently being programmed. Updates to follow.